Privacy policy

Last updated: October 14, 2026

AlphKart respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or place an order.

Information We Collect

When you visit our store or make a purchase, we may collect:

  • Name and contact details.

  • Shipping and billing addresses.

  • Phone number and email address.

  • Order details and purchase history.

  • Payment status and transaction information.

  • Device, browser, IP address, and website usage information.

We do not intentionally collect more personal information than is reasonably necessary to operate our store.

How We Use Your Information

We use your information to:

  • Process and deliver orders across Pakistan.

  • Contact you regarding orders and delivery updates.

  • Verify orders and help prevent fraudulent transactions.

  • Respond to customer service inquiries.

  • Improve our website, products, and shopping experience.

  • Send promotional communications where permitted and, where required, with your consent.

Sharing of Information

We may share relevant information with trusted service providers, including Shopify, payment processors, courier companies, website service providers, and marketing platforms, where necessary to operate our business.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, improve functionality, understand website traffic, and support advertising campaigns. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

Data Security and Retention

We take reasonable steps to protect your personal information against unauthorized access, misuse, loss, or disclosure. We retain information for as long as reasonably necessary for business operations, legal obligations, dispute resolution, and recordkeeping.

No online transmission or storage method can be guaranteed to be completely secure.

Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Certain information may need to be retained to fulfill legal or business obligations.

Third-Party Services

Our website may use third-party services or contain links to external websites. Their privacy practices are governed by their respective policies.

Children's Privacy

Our store is not intended to knowingly collect personal information from children without appropriate authorization where required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be published on this page.

Contact Us

For privacy-related questions or requests, contact alphkartofficial@gmail.com.